Refunds & Returns Policy
Thanks for shopping at HOWMAI.ASIA
If you are not entirely satisfied with your purchase, we're here to help.
You have  calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please note that before send it to us, please send an e-mail to notify us your shipping particular or call at +603-6731 1572.
Please package your return in the original box and sent to:
KIMMA SDN BHD (HOWMAI)
M-H building 728/730
vo van kiet street 1 ward 1 district 5
ho chi minh city Vietnam
If you have any questions on how to return your item to us, contact us [email protected]